🔥 NEW PLANS AVAILABLE — LIMITED TIME!
WELCOME TO THE INFORMATION SUPERHIGHWAY
TurboNetCONNECT delivers blazing fast internet speeds to YOUR home or office using state-of-the-art HFC cable plant infrastructure running DOCSIS 3.1 technology with IPv4/IPv6 dual-stack provisioning.
*Offer valid for new subscribers in serviceable areas only. Equipment rental fee not included. Installation required. See terms and conditions. Speeds not guaranteed. Requires compatible DOCSIS 3.0+ modem.
📶 RESIDENTIAL INTERNET PLANS — COMPARE ALL 11 OPTIONS
| Plan Name | Download Speed | Upload Speed | Latency (Typical) | Data Cap (Monthly) | Modem Rental | Contract | Price/Mo | Order |
|---|---|---|---|---|---|---|---|---|
| TurboStart Basic | 5 Mbps | 512 Kbps | 38–65ms | 150 GB | $9.99 | 2-Year | $29.99+taxes & fees | |
| TurboStart Plus | 10 Mbps | 1 Mbps | 35–60ms | 200 GB | $9.99 | 2-Year | $39.99+taxes & fees | |
| TurboStart Pro | 25 Mbps | 2 Mbps | 30–55ms | 300 GB | $9.99 | 2-Year | $49.99+taxes & fees | |
| TurboSpeed 50 | 50 Mbps | 5 Mbps | 25–48ms | 500 GB | $12.99 | 1-Year | $59.99+taxes & fees | |
| TurboSpeed 100 | 100 Mbps | 10 Mbps | 22–40ms | 750 GB | $12.99 | 1-Year | $69.99+taxes & fees | |
| ⭐ TurboSpeed 200 [BEST VALUE!] | 200 Mbps | 20 Mbps | 18–35ms | 1 TB | $12.99 | 1-Year | $79.99+taxes & fees | |
| TurboSpeed 400 | 400 Mbps | 30 Mbps | 15–28ms | 1.5 TB | $14.99 | 1-Year | $89.99+taxes & fees | |
| TurboSpeed 500 | 500 Mbps | 40 Mbps | 14–26ms | 2 TB | $14.99 | 1-Year | $99.99+taxes & fees | |
| TurboGig 750 | 750 Mbps | 50 Mbps | 12–22ms | 3 TB | $16.99 | Month-to-Month | $119.99+taxes & fees | |
| TurboGig 1000 | 1 Gbps | 75 Mbps | 10–18ms | 5 TB | $16.99 | Month-to-Month | $149.99+taxes & fees | |
| TurboGig MAX PRO™ ELITE | 1 Gbps* | 100 Mbps | 8–15ms | Unlimited† | Included‡ | Month-to-Month | $189.99+taxes & fees |
* Speeds "up to" and not guaranteed. Actual speeds vary based on line conditions, number of concurrent users, time of day, equipment, configuration, and network congestion. † "Unlimited" subject to Fair Use Policy. After 10TB of usage, speeds may be reduced to 1 Mbps for remainder of billing cycle. ‡ Modem included refers to DOCSIS 3.0 modem only; customer must supply their own router. Wi-Fi performance not included in speed ratings. IPv6 support requires manual configuration. Static IP add $14.99/mo. Early termination fee: $299. All prices subject to change without notice. Federal universal service charges, state & local taxes, regulatory recovery fees, and broadcast TV surcharges not included.
⚙️ NETWORK TECHNICAL SPECIFICATIONS
| Infrastructure | |
|---|---|
| Network Type | HFC (Hybrid Fiber-Coaxial) |
| DOCSIS Version | 3.1 (backward compat. 3.0) |
| Downstream Channels | Up to 32 bonded |
| Upstream Channels | Up to 8 bonded |
| Modulation | 1024-QAM / OFDM |
| IPv4 / IPv6 | Dual Stack (CGN for IPv4) |
| DNS Servers | 198.51.100.1 / 198.51.100.2 |
| DHCP Lease Time | 86400 seconds |
| Signal Requirements | |
|---|---|
| DS Power Level | -7 to +7 dBmV |
| US Power Level | 38–48 dBmV |
| SNR (Downstream) | ≥ 33 dB |
| SNR (Upstream) | ≥ 25 dB |
| Pre-Equalization | Enabled |
| T3/T4 Timeouts | 16/4 (per DOCSIS spec) |
| Approved Modems | 17 models (see list) |
| Wi-Fi Standard | 802.11n/ac/ax (customer equip) |
📊 HOW FAST IS YOUR CONNECTION? DOWNLOAD TIME CALCULATOR
Select your plan speed below to see how long common downloads take. Compare and see why faster is always better!
Your Plan Speed:
200 Mbps
* Download times are theoretical maximums based on plan speed and do not account for server speed, Wi-Fi signal, number of devices, network congestion, protocol overhead (typically 10–15%), or router limitations. 1 MB = 8 Mb for calculation purposes.
❓ FREQUENTLY ASKED QUESTIONS
What is a Megabit and how is it different from a Megabyte?
A Megabit (Mb) is 1/8th of a Megabyte (MB). Internet speeds are measured in Megabits per second (Mbps). So a 100 Mbps connection can theoretically download 12.5 Megabytes per second. Most files are measured in Megabytes, so divide your plan speed by 8 to get your approximate MB/s download rate.
What is the difference between DOCSIS 3.0 and DOCSIS 3.1?
DOCSIS 3.1 supports downstream speeds up to 10 Gbps using OFDM modulation across wider 192 MHz channels, while DOCSIS 3.0 tops out at approximately 1.2 Gbps using bonded QAM channels. Our network is DOCSIS 3.1 capable on select nodes.
Do I need to buy a modem or can I rent one?
You may rent a modem from us for $9.99–$16.99/month depending on your plan, or purchase your own DOCSIS 3.0 or 3.1 approved modem. Please refer to our approved modem list (PDF, 847 KB) before purchasing. Unapproved modems are not supported.
How do I configure my email client to use TurboNetCONNECT email?
Incoming (POP3): mail.turbonetconnect.net, Port 110. Incoming (IMAP): imap.turbonetconnect.net, Port 143. Outgoing (SMTP): smtp.turbonetconnect.net, Port 25 (or 587). Please disable SSL for best compatibility with Outlook Express and Windows Live Mail.
Why is my internet slow at night?
Cable internet is a shared medium. During peak hours (typically 7–11pm), network congestion may affect speeds as more subscribers in your node utilize bandwidth simultaneously. This is a normal characteristic of HFC infrastructure and is not considered an outage.
Do you support Windows Vista?
TurboNetCONNECT supports Windows XP SP3, Windows Vista, Windows 7, Windows 8, Windows 10, and Windows 11. Mac OS X 10.6 and above is also supported. Linux users should consult our community forums. Our setup CD requires a CD-ROM drive.